Client portal Gravity Hosting Plus Sub-Processors List
Per the terms of service governing your relationship with us and the requirements of the data privacy laws of the European Union and its member states, we are providing this list of sub-processors we may use as part of our provision of services to you. Note that not all vendors are applicable to every customer; whether a particular vendor applies to you depends on the services and features that you elect to use on our platform and the means by which you choose to communicate with us. If you have any specific questions about your service, please contact our Support team. We may update this list from time to time, as our business or our services evolve, so please check back regularly for updates.
| Sub-Processor | Purpose | Data Location* |
|---|---|---|
| Amazon Web Services, Inc. | Data hosting and backups | Data may be stored in the UK, EU, or other global AWS regions depending on configuration. |
| Cloudflare, Inc. | Content distribution, security and DNS services | Global network – data is processed at edge locations worldwide (including UK/EU/US). |
| Google LLC | Data hosting and site analytics | Data may be processed in US, UK, EU, or other global regions, depending on selected Google services. |
| New Relic, Inc. | Website performance analytics | Data processed in either US or EU regions. |
| GoDaddy Media Temple, Inc. d/b/a Sucuri | Website forensics and cleanup | Data typically processed in US-based data centres, with potential global cloud replication. |
| Zendesk, Inc. | Customer support management and communication | Data processed in global cloud regions. |
| Microsoft Azure | Website hosting | Data stored in US, UK, or EU regions depending on requirements, with additional global redundancy where configured. |
| SiteGround | Website hosting | Data hosted in US data centres. |
| Laravel Forge | Website provisioning | Forge does not store hosting data directly; servers are provisioned with third-party hosts such as AWS or DigitalOcean. |
| DigitalOcean | Website hosting | Data centers in UK, EU (Frankfurt/Amsterdam), or US regions depending on requirements. |
| WP Engine | Website hosting | Data stored in UK, EU, or US regions depending on requirements. |
* Data Location descriptions reflect standard configurations for the Hosting Plus Service. Actual data storage and processing locations may vary depending on the client’s deployment, sub-processor region choice and service configuration.